License agreement

ExpertMusic License Agreement for Business Use Public offer license agreement - Version: 25 July 2026

This document is a business-to-business legal document for ExpertMusic services. It is drafted for use with the ExpertMusic application, website, web player, radio channels, video channels and related business music services.

1. Parties This License Agreement ("Agreement") is entered into between Expert Music Sp. z o.o., with its registered office in Warsaw, Poland, at Al. Armii Ludowej 6/164, 00-571 Warsaw, Poland, entered in the Register of Entrepreneurs of the National Court Register kept by the District Court for the Capital City of Warsaw in Warsaw, XII Commercial Division of the National Court Register, under KRS number 0000502608, NIP 7010414161, REGON 147119490, share capital PLN 50,000.00 ("ExpertMusic") and the business customer that accepts this Agreement, places an order, pays an invoice, starts a paid subscription, starts a free trial or uses ExpertMusic Content ("Customer"). ExpertMusic and the Customer are together referred to as the "Parties".

2. Acceptance of the Agreement This Agreement is a public offer license agreement for business customers. The Agreement becomes binding when the Customer accepts it electronically, creates an Account, places an Order, pays ExpertMusic, receives access to paid Content, starts a free trial or begins using the Service, whichever occurs first. The Customer confirms that it has read and accepts this Agreement, the Terms of Use, Privacy Policy, Order, Plan description and any product-specific terms applicable to the selected Service. The Customer expressly declares and confirms that entering into this Agreement is directly related to its commercial, business or professional activity and has a strictly professional character for the Customer within the meaning of Article 385^5 of the Polish Civil Code.

3. Definitions "Application" means the ExpertMusic mobile application, web application, web player, hardware player or other software interface made available by ExpertMusic. "Catalogue" means the current electronic catalogue of music works, phonograms, audiovisual works, playlists, radio channels, video channels and other Content made available by ExpertMusic. "Content" means music works, phonograms, audiovisual works, playlists, collections of works, radio channels, video channels, MP3 files and other audio or video materials from the Catalogue. "License" means the non-exclusive right granted under this Agreement to use the Content within the licensed scope. "Location" or "Venue" means the public business place indicated by the Customer in the Order, invoice, Account or license certificate. "Order" means the Customer's order, paid checkout, invoice, pro forma invoice, license certificate or other document specifying the products, period, Location, price and Plan. "Products" means the products and services made available by ExpertMusic, including public playback license, Application, music portal, licensed content database, music works, audiovisual works, radio channels, video channels, playlists, custom music selection, branded channel management support and others.

4. Subject of the Agreement Subject to this Agreement, the Terms of Use, the Order and full payment of all amounts due, ExpertMusic grants the Customer a simple, non-exclusive, non-transferable, non-sublicensable and limited License to use the Products selected in the Order during the paid period and at the Location indicated in the Order. The License may include, depending on the selected Plan: a) access to the Application and music portal; b) access to the licensed content database; c) public playback of music works and phonograms from the current Catalogue at the licensed Location; d) public display and playback of audiovisual works from the current Catalogue at the licensed Location; e) use of radio channels, video channels, playlists and collections of works; f) storage of downloaded Content on Customer-controlled devices only when such download is technically enabled by ExpertMusic and only for playback at the licensed Location during the licensed period; g) support and others products and services connected with the licensed Products.

5. Territory and Location The License is granted only for the Location indicated in the Order, invoice, Account or license certificate. Use at any other Location requires a separate Order or ExpertMusic's prior written consent. If a Plan is intended for multiple Locations, the number and identity of those Locations must be stated in the Order, Account, invoice, separate written agreement or license certificate. The territorial availability and scope of the Catalogue may depend on the Customer's country, selected Product and applicable rights held by ExpertMusic.

6. Licensed fields of use Within the limits of the Order and paid period, the Customer may use the selected Content only in the following fields of use: a) public playback of music works and phonograms from the current Catalogue at the licensed Location; b) public display and playback of audiovisual works from the current Catalogue on screens, televisions, digital displays or other equipment at the licensed Location, if the selected Plan includes audiovisual Content; c) communication of the Content to the public within the licensed Location by means of the Application, internet connection, local device, player, sound system, screen or similar equipment; d) temporary storage of downloaded Content on Customer devices only if technically enabled by ExpertMusic and only for the purpose of licensed playback at the licensed Location; e) use of ExpertMusic playlists, radio channels, video channels and branded channels only in the manner made available by ExpertMusic.

7. Exclusions from the License This Agreement does not grant rights to: a) Content not included in the current Catalogue; b) any use outside the licensed Location, period, Plan or Product; c) moral rights or personal rights; d) synchronisation of Content with advertisements, films, videos, social media, livestreams, podcasts or other productions; e) broadcasting, retransmission, online streaming to the public, public internet distribution or making Content available outside the licensed Location; f) sale, resale, sublicensing, rental, transfer, lending or distribution of Content or access to the Service; g) copying, downloading or storing Content except where expressly enabled by ExpertMusic for licensed playback; h) modification, remixing, sampling, adaptation or creation of derivative works; i) use of third-party music, videos or consumer streaming services. Any use not expressly permitted in this Agreement is prohibited.

8. ExpertMusic rights and declarations ExpertMusic declares that, on the basis of its own rights or agreements with right holders, it has the rights necessary to grant the Customer the License within the scope of this Agreement. ExpertMusic is not a collective management organisation. ExpertMusic operates as a commercial company and grants rights on the basis of agreements with right holders or other authorised entities. ExpertMusic may update, change, remove or replace Content in the Catalogue at any time. The License applies to the current Catalogue available through ExpertMusic during the relevant period.

9. Customer obligations The Customer must: a) use the Products only in accordance with this Agreement, the Terms of Use, the Order and applicable law; b) pay all amounts due on time; c) provide accurate company, tax, billing, contact and Location information; d) update ExpertMusic within three days after any relevant change to Customer or Location data; e) keep Account login details confidential and not share them with third parties; f) not modify the Content or remove metadata, notices or technical protections; g) not use one License for more Locations than permitted; h) stop using the Content immediately after expiry, termination or suspension of the License; i) delete any downloaded Content or local copies after expiry or termination, no later than the end of the first business day after such expiry or termination; j) promptly inform ExpertMusic about any claim, demand, inspection, notice or letter from a right holder, collective management organisation, public authority or third party connected with public use of ExpertMusic Content.

10. Claims connected with public playback If the Customer receives a claim concerning public playback or public display of Content licensed under this Agreement, the Customer must send ExpertMusic a copy of the claim and all related documents without delay and, where possible, no later than five business days after receipt. If the Customer has complied with this Agreement, the Order and the Terms of Use, ExpertMusic will provide reasonable documentation concerning the scope of the License and rights to the Content from the current Catalogue. ExpertMusic is not responsible for claims arising from Customer breach, incorrect Location data, use outside the licensed scope, use of non-ExpertMusic content, use after expiry, use before payment, failure to notify ExpertMusic, or failure to cooperate with ExpertMusic.

11. Price and payment The price for the Products and License is stated in the Order, invoice, checkout page, pro forma invoice or individual offer. The Customer receives the right to use the Products and Content only after ExpertMusic receives full payment for the relevant period, unless ExpertMusic expressly grants a free trial or deferred payment terms. If the Order does not state a fixed subscription period, the subscription is treated as a recurring subscription until cancelled in accordance with this Agreement and the Terms of Use. ExpertMusic has the right to unilaterally change the prices of products and services without additional agreement with and/or notification to the Client. When a subscription is renewed, the current prices of products and services applicable on the renewal date shall apply.

12. Subscription renewal If automatic renewal applies, the subscription renews for the next period after the current paid period ends unless cancelled. ExpertMusic may create a new Order for the same Product and period at the then-current price and may request payment through the selected payment service. If payment is refused or not received, ExpertMusic may notify the Customer and restrict access to the Products until payment is made. ExpertMusic may terminate the Agreement if payment is overdue for more than 30 days.

13. Cancellation The Customer may cancel future subscription renewal at any time by contacting ExpertMusic at support@expertmusic.net and completing the cancellation form or procedure provided by ExpertMusic. Cancellation is processed only if the Customer has no outstanding debt or unpaid amounts due to ExpertMusic on the date of the cancellation request. Cancellation does not refund paid fees. The Customer may continue to use the Products until the end of the paid period unless access is suspended or terminated because of breach or non-payment.

14. No refund Unless mandatory applicable law provides otherwise or ExpertMusic expressly agrees in writing, all amounts paid under this Agreement are final and non-refundable. The Customer is not entitled to a refund because of non-use, partial use, cancellation after payment, device problems, internet problems, wrong Plan selection, incorrect Customer data or termination caused by Customer breach.

15. Plan upgrade During an active subscription, the Customer may upgrade to a more expensive Plan if available. ExpertMusic may charge the price difference, the new Plan price or another upgrade fee shown at checkout or agreed with the Customer. Upgrades do not change the non-refundable nature of amounts already paid.

16. Support ExpertMusic provides support services connected with the Products primarily in writing by email at support@expertmusic.net or through other written support channels made available by ExpertMusic. Support does not include responsibility for third-party hardware, sound systems, televisions, screens, networks, internet access, app stores, operating systems, browsers or external services.

17. Customer logo and public references Unless the Customer objects in writing, ExpertMusic may use the Customer's business name, logo and publicly available information for informational and marketing purposes, including customer lists, case references and promotional materials. The Customer may request removal of such use by contacting support@expertmusic.net.

18. Liability Each Party is liable for non-performance or improper performance of this Agreement in accordance with Polish law and this Agreement. To the fullest extent permitted by applicable law, ExpertMusic is not liable for indirect damages, lost profits, lost revenue, loss of data, business interruption, reputational damage, third-party services, device failures, internet failures or Customer misuse. Under no circumstances and regardless of legal theory may the total aggregate liability of ExpertMusic exceed the total amount actually paid by the Customer to ExpertMusic for the affected Products and License, except in cases of intentional misconduct (wina umyślna) or where mandatory applicable law prohibits such limitation.

19. Force majeure Neither Party is liable for failure or delay caused by circumstances beyond its reasonable control, including natural disasters, fire, flood, war, epidemic, strike, public authority action, internet or utility failure, platform restrictions, supplier failure or other force majeure events. The affected Party must notify the other Party within a reasonable time and performance is suspended for the duration of the force majeure event.

20. Term and expiry This Agreement enters into force when the Customer accepts it, pays for the Order, starts a trial or begins using the Products, whichever occurs first. The Agreement is concluded for the period stated in the Order. It expires at the end of the paid period unless renewed. After expiry or termination, the Customer loses the right to use the Products and Content and must stop all public playback and delete downloaded Content or local copies.

21. Termination ExpertMusic may terminate or refuse renewal if the Customer breaches this Agreement, fails to pay, provides false data, uses the Products outside the licensed scope, infringes intellectual property rights or fails to cooperate in relation to a claim. The Customer may terminate future renewal in accordance with the cancellation procedure, subject to payment of outstanding amounts.

22. Confidentiality and personal data Each Party must keep confidential non-public commercial, technical, legal and financial information received from the other Party and use it only for performance of this Agreement. Personal data is processed in accordance with the ExpertMusic Privacy Policy.

23. Changes to the Agreement ExpertMusic may amend this Agreement for future use of the Products, including because of legal, technical, commercial, product or rights-related changes. Amendments become effective when published on the ExpertMusic website, in the Application or otherwise communicated to the Customer. If the Customer does not accept changes, the Customer must stop using the Products and cancel future renewal, subject to payment of any outstanding amounts.

24. Governing law and disputes This Agreement is governed by Polish law. Any dispute arising out of or in connection with this Agreement shall be resolved by the competent Polish court having jurisdiction over the registered office of ExpertMusic, unless mandatory applicable law provides otherwise.

25. Contact All notices, cancellation requests, claims and support requests must be sent to support@expertmusic.net.